Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 10, 2020 - 17:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that a maintenance release for Ellucian Experience will be deployed in the Test environment. This notification details the maintenance timeline and planned work.
Window: 08/10/2020 at 5:00pm to 08/10/2020 at 6:00pm Eastern
Note: This update will be deployed to the Production environment on 08/24/2020.
Impact: Downtime is not expected during this release, but performance may be decreased during the deployment widow.
Post deployment steps: All users will be prompted to repeat the on-boarding tutorial upon first login following the upgrade. Please see release notes for additional details.
Customer Action: No customer actions are required for this release.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted Aug 03, 2020 - 13:02 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Experience (U.S.)).