Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 30, 2020 - 23:30 EST
ELLUCIAN CLOUD SERVICES
Please be advised that Ellucian has scheduled a maintenance window to deploy the latest CA Certificates released by Amazon Web Services in MobileCloud Production environment. This update ensures that Ellucian MobileCloud Production RDS is updated with the latest CA certificates provided by AWS and ensures seamless connectivity between MobileCloud and RDS.
Note: Window: 30th Jan 2020 at 11:30 pm to 31st Jan 2020 till 12:30 am EST. During the maintenance window, MobileCloud Production environment will not be available.
Activity: Deploy latest CA certificates to Ellucian MobileCloud in Production environment
Impact: The Prod Mobile Cloud Configuration Tool will be unavailable during the maintenance window
Client Action: Post the maintenance activity, Ellucian recommends all clients to test MobileCloud Production environment.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted Jan 27, 2020 - 09:02 EST
This scheduled maintenance affected: Ellucian SaaS (Ellucian Mobile Cloud).