Ellucian Intelligent Learning Platform 4.X Maintenance Release - Production Environment
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Nov 28, 2019 - 03:00 EST
Update
This notice is to inform you that the Ellucian Intelligent Learning Platform 4.X Maintenance Release - Production Environment is extended by one hour
Posted Nov 28, 2019 - 01:58 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 27, 2019 - 20:00 EST
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that a maintenance update for Ellucian Intelligent Learning Platform 4.X application will be deployed in the Production environment. This notification details the maintenance timeline and planned work.

Note: The Release will be deployed in Production on November 27, 2019.

Window:
** Asia Pacific region only **
11/27/2019 @ 10:00 a.m to 11/27/2019 @ 11:59 a.m Eastern
** EU, US & Canada regions **
11/27/2019 @ 8:00 p.m to 11/28/2019 @ 02:00 a.m Eastern


Activity: Deploy release in the Production environment


Impact: ILP SaaS 4.X Production environment will be unavailable during the maintenance window

Documentation: Release documentation can be found on the Ellucian Customer Center:
https://ellucian.force.com/clients/a111M00000NemYh

Dependencies: None


Customer Action: There is no action required by Customers. This announcement is for informational purposes only

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Nov 22, 2019 - 10:38 EST