Ellucian Cloud Status - Colleague SaaS T3 - Release Updates - Non-Production

Colleague SaaS T3 - Release Updates - Non-Production - March 10, 2023

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Mar 10, 2023 - 09:01 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 10, 2023 - 06:00 EST

Scheduled

ELLUCIAN CLOUD SERVICES

Please be advised that the Ellucian Colleague SaaS T3 Release Updates will be deployed in the Non-Production environment. This notification details the maintenance timeline and planned work.

The Ellucian Colleague SaaS T3 Release Updates will be deployed in Non-Production on March 10, 2023. The same updates will be deployed in Production on March 13, 2023.

Windows:
Eastern Time Zone - March 10 from 6:00 AM to 9:00 AM
Central/Mountain Time Zone - March 10 from 4:00 AM to 7:00 AM
Pacific Time Zone -March 10 from 3:00 AM to 6:00 AM
Samoa Standard Time - March 10 from 12:00 AM to 3:00 AM

Impact: The Non-Production environment will be unavailable during the maintenance window.

Documentation: Please refer to the following articles for the details in this release:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=01544aad4715a95008322172e36d4357
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=6d393c559711ed10ebc2bdcfe153afa7

Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes. Please review and adjust scheduled jobs as necessary.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager, who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team

Posted Mar 09, 2023 - 12:23 EST

This scheduled maintenance affected: Ellucian SaaS (Ellucian Colleague SaaS).