Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 17, 2023 - 05:30 EDT
ELLUCIAN CLOUD SERVICES Please be advised that an Infrastructure Maintenance Update for Ellucian Quercus will be deployed to the Non-Production environment . This notification details the maintenance timeline and planned work.
Window: *** This notification is for our customers in the APAC region only *** Wednesday, 17th May - starting at 7:30 p.m. AEST and concluding on Wednesday, 17th May at 8.30 p.m. AEST.
NOTE: The deployment to Production is currently scheduled for Saturday, 20th of May.
Activity: Deploy Infrastructure updates to the Quercus Non-Production environments.
Impact: The Non-Production environment will be unavailable during this maintenance window.
Customer Action: There is no action required by customers. This announcement is for informational purposes only.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact me or your Customer Success Manager.
Thank You, Your Ellucian Cloud Services Team
Posted May 16, 2023 - 09:13 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Quercus (APAC)).