Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 17, 2020 - 20:00 EDT
Update
The maintenance window for the Ellucian Analytics – Production Environment Update has been changed to 09/17/2020 at 8:00 pm to 09/18/2020 at 7:00 am Eastern.
Posted Sep 14, 2020 - 12:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES Please be advised that feature release 2020.3.0.0 for Ellucian Analytics will be deployed in the Production environment. This notification details the maintenance timeline and planned work.
Window: 09/17/2020 at 8:00 pm to 09/18/2020 at 6:00 am Eastern
Impact: Infrastructure changes required by this update will potentially affect running jobs in Production tenants.
Pre Release-Customer Action: Please make sure no Analytics Load Pipeline jobs are in progress nor scheduled to begin during the maintenance window. While Analytics Refresh Pipeline jobs may run during the maintenance window, any job errors during the maintenance window should be ignored as all data will be refreshed during the next successful refresh job.
Advancement content: In Ellucian Analytics, In Ellucian Analytics, run the Analytics Load Pipeline job for the Advancement domain with Load Parameters enabled. After the Analytics Load Pipeline successfully completes, go to the Alumni/Non-Alumni parameter and define the classification for each constituent type. When the parameter setup is complete, publish the Alumni/Non-Alumni parameter.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.