Maintenance Notification Ellucian Workflow 2.0 - Production - ME and EU regions.
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Mar 27, 2024 - 23:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 27, 2024 - 20:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that maintenance update 2.5.0 for Ellucian Workflow 2.0 will be deployed in the Production environment for all Middle Eastern and European customers. This notification details the maintenance timeline and planned work.

Window:
** European region only**
Thursday, 28 March 2024 at 12:00 a.m. GMT to Thursday, 28 March 2024 at 3:00 a.m. GMT

** Middle Eastern Region **
Thursday, 28 March 2024 at 4:00 a.m. GST to Thursday, 28 March 2024 at 7:00 a.m. GST

Activity: Deploy release 2.5.0 into Ellucian Workflow Production environment

Impact: There will be downtime experienced in the 2.0 environment while the update is being deployed.

Documentation: Release documentation can be found on The Ellucian Customer Center:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=5aa8480087804e106fd864ed0ebb35d5

Client Action: None

Dependencies: None

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Mar 26, 2024 - 15:01 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Workflow - Europe, Ellucian Workflow - Middle East).
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