Maintenance Notification Ellucian Intelligent Learning Platform 5.5.4 - Preview Environment (US)
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Sep 08, 2022 - 00:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 07, 2022 - 21:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that Maintenance Update 5.5.4 for Ellucian Intelligent Learning Platform 5.x application will be deployed in the Preview environment. This notification details the maintenance timeline and planned work.
 
Maintenance Window:
** US & Canada regions **
Wednesday, 7th September 2022 at 9:00 p.m. Eastern to Thursday, 8th September 2022 at 12:00 a.m. Eastern

NOTE: The deployment to Production is currently scheduled for Wednesday, 28th September in the same time window.

Activity: Deploy release in the Preview environment.
 
Impact: ILP SaaS 5.X Preview environment will be unavailable during the maintenance window.
 
Documentation: Release documentation for 5.5.4 can be found on the Ellucian Customer Center:
https://ellucian.force.com/clients/a118Y00000RrZuU

Dependencies: None
 
Customer Action: There is no action required by Customers. This announcement is for informational purposes only
 
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
 
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
 
Thank You,
Your Ellucian Cloud Services Team
Posted Sep 06, 2022 - 11:01 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Intelligent Learning Platform 5.X - United States/Canada/Latin America).