ELLUCIAN CLOUD SERVICES
Please be advised that the Ellucian Colleague SaaS Q3 T2 Updates will be deployed on the Production environments. This notification details the maintenance timeline and planned work.
The Ellucian Colleague SaaS Q3 T2 Updates will be deployed in Production on 09/11/2019 at 9:00 pm EST.
Window: 09/11/2019, 9:00 PM to 09/11/2019, 11:00 PM Eastern
Impact: The Production environments will be unavailable during the maintenance window.
Documentation: Please refer to the following article for the details in this release:https://ellucian.force.com/clients/a111M00000NdopThttps://ellucian.force.com/clients/a111M00000Ndmrmhttps://ellucian.force.com/clients/a111M00000NeH2Shttps://ellucian.force.com/clients/a111M00000NeTXGhttps://ellucian.force.com/clients/a111M00000Ndy8e
Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integrations, and bug fixes.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success
Manager who can arrange a meeting with the appropriate technical personnel.
Your Ellucian Cloud Services Team