Ethos Data Connect - Production Environment - Maintenance Notification

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Sep 21, 2023 - 14:30 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 21, 2023 - 12:00 EDT

Scheduled

ELLUCIAN CLOUD SERVICES

Please be advised that a maintenance release for Ethos Data Connect will be deployed in the Production environment. This notification details the maintenance timeline and planned work.

Window: Thursday, 21 September 2023 at 12:00 pm Eastern to Thursday, 21 September 2023 at 2:30 pm Eastern

Impact: Downtime is not expected during this release, but performance may be decreased during the deployment window.

Release details can be found within the Ellucian Customer Center site:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=215d5eaa8719b9546fd864ed0ebb3539

Customer Action: Please see the release documentation for required actions.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team

Posted Sep 21, 2023 - 11:30 EDT

This scheduled maintenance affected: Ellucian Ethos Platform (Ethos Data Connect - U.S.).