Ellucian: Experience Maintenance Notification

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Apr 26, 2025 - 23:10 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 26, 2025 - 23:00 EDT

Scheduled

ELLUCIAN CLOUD SERVICES

Please be informed that a maintenance release (PR00041146) for Ethos Data Access will affect Experience users. The maintenance will be deployed in the Non-Production (Test) environment on April 26, 2025, and in the Production environment on May 3, 2025. Deployment dates, regional windows, and release details are available in the customer center. Please refer to the link below for more information:

https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=c9a12e7c47eb5a583da9e1b4236d4332

Impact: Experience users using the Housing Card, Person Manager, Apply and any integrations using GraphQL queries will be available for the most part and will only be impacted for 10 minutes during the upgrade window times.

If you want to be notified once the release has been completed, subscribe to the release within the customer center. If you do not have access to the Customer Center, please register for an account: https://clientapps.ellucian.com/signup

Thank You,

Ellucian Cloud Services Team

Posted Apr 25, 2025 - 16:30 EDT

This scheduled maintenance affected: Ellucian SaaS (Ellucian Experience (U.S.), Ellucian Experience (APAC), Ellucian Experience (CA), Ellucian Experience (EMEA)).