Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 10, 2022 - 06:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that Ellucian Colleague SaaS Infrastructure Updates will be deployed in the Non-Production environment. This notification details the maintenance timeline and planned work.
The Ellucian Colleague Infrastructure Updates will be deployed in Non-Production on August 10, 2022. You will receive a different notification for production. Production has not been scheduled at this time and will be scheduled at a later date.
Windows: Eastern Time Zone - August 10 from 6:00 AM to 9:00 AM Central/Mountain Time Zone - August 10 from 4:00 AM to 7:00 AM Pacific Time Zone - August 10 from 3:00 AM to 6:00 AM Samoa Standard Time - August 10 from 12:00 AM to 3:00 AM
Impact: The Non-Production environment will be unavailable during the maintenance window.
Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager, who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted Aug 09, 2022 - 12:00 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Colleague SaaS).