Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 21, 2021 - 01:02 EST
ELLUCIAN CLOUD SERVICES
Every month the infrastructure platforms supporting your applications have the latest operating system patches applied for both Prod and Non-prod environments on different weekends of each month. Please be advised we will be performing infrastructure maintenance (OS Patching) in your Non Production environment on February 21st. The same will be performed in Production on March 7, 2021.
Window: February 21, 2021, 1:00 AM to February 21, 2021, 6:00 AM Eastern
Impact: The Non Production environment will be unavailable during the maintenance window.
Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integrations, and bug fixes.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted Feb 19, 2021 - 08:11 EST
This scheduled maintenance affected: Ellucian SaaS (Ellucian Banner SaaS).