Infrastructure maintenance for the Ellucian Elevate Production environments
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Jun 11, 2022 - 05:30 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 11, 2022 - 01:02 EDT
Scheduled
Please set up an EOC Status Page notification in the Ellucian Elevate Component with the information posted below.

Send the following communications:
Create Notification By: Wednesday 6/8 @ 10:30 a.m. Eastern
Send Reminder Notification: Yes
Send Start Notification: No
Send End Notification: No
Window: Saturday 6/11 @ 1:00 a.m. Eastern to Saturday 6/11 @ 5:30 a.m. Eastern

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ELLUCIAN CLOUD SERVICES
Please be advised that an Infrastructure Maintenance Update for Ellucian Elevate will be deployed in the Production Environments. This notification details the maintenance timeline and planned work.

Window:
*** This notification is for our customers in the US 1 region only ***
Saturday 11th June- starting at 2:30 a.m. Eastern and concluding on Saturday 11th June at 3:30 a.m. Eastern.

*** This notification is for our customers in the US 2 region only ( ACCS schools only) ***
Saturday 11th June - starting at 4:30 a.m. Eastern and concluding on Saturday 11th June at 5:30 a.m. Eastern.

*** This notification is for our customers in the Canada region only ***
Saturday 11th June - starting at 1:00 a.m. Eastern and concluding on Saturday 11th June at 2:00 a.m. Eastern.

Activity: Deploy Infrastructure updates to the Elevate Production environments.

Impact: The Production environment will be unavailable during this maintenance window.

Customer Action: There is no action required by customers. This announcement is for informational purposes only.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact me or your Customer Success Manager.

Thank You,
Your Ellucian Cloud Services Team
Posted Jun 08, 2022 - 10:32 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Elevate).