Ellucian Cloud Status - Maintenance Notification Ellucian Workflow 1.X - Production

Maintenance Notification Ellucian Workflow 1.X - Production - US and CA regions.

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Jun 08, 2023 - 02:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jun 07, 2023 - 20:00 EDT

Scheduled

ELLUCIAN CLOUD SERVICES

Please be advised that maintenance updates 1.38.2 for Ellucian Workflow will be deployed in the Production environment for all United States, Canadian and European customers. This notification details the maintenance timeline and planned work.

Window:
** US and CA regions only**
Wednesday, 7 June 2023 at 8 p.m. Eastern to Thursday, 8 June 2023 at 2:00 a.m. Eastern

Activity: Deploy releases 1.38.2 into Ellucian Workflow Production environment

Impact: There will be downtime experienced while the update is being deployed.

Documentation: Release documentation can be found on The Ellucian Customer Center:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=3c0309ea47b66d18f5f35555d36d432b

Client Action: None.

Dependencies: None

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team

Posted Jun 02, 2023 - 13:05 EDT

This scheduled maintenance affected: Ellucian SaaS (Ellucian Workflow - Canada, Ellucian Workflow - U.S.).