Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 21, 2023 - 22:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES Please be advised that a Maintenance Update for Ellucian Insights will be deployed in your production environment. This notification details the maintenance timeline and planned work.
Window:
Thursday, 21 September 2023 at 10:00 p.m. to Friday, 22 September 2023 at 2:00 a.m. Eastern
Activity: Deploy release in production environment.
Impact: There is no downtime expected during the upgrade window.
Client Action: Post release: Please run the full load for both Banner and Degree Works.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted Sep 20, 2023 - 15:01 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Insights).