Ellucian Quercus Upgrade 8.33.1.0 to the Production Environment (EMEA)

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Mar 19, 2024 - 00:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 18, 2024 - 20:00 EDT

Scheduled

ELLUCIAN CLOUD SERVICES
Please be advised that Ellucian Quercus Upgrade 8.33.1.0 will be deployed to the Production environment. This notification details the maintenance timeline and planned work.

Window:
*** This notification is for our customers in the EMEA region only ***
Tuesday, 19th March- starting at 12:00 a.m. GMT and concluding on Tuesday, 19th March at 4:00 a.m. GMT.

Activity: Deploy Quercus Upgrade 8.33.1.0 to the Production environment.

Impact: The Production environment will be unavailable during the maintenance window.

Documentation: Release information and product documentation can be found in the customer center https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=f96ed940474ffdd093747965d36d43de

Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will carefully monitor all activity during and after maintenance to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team

Posted Mar 15, 2024 - 12:48 EDT

This scheduled maintenance affected: Ellucian SaaS (Ellucian Quercus (EMEA)).