As part of our ongoing support for customers using Ellucian Intelligent Learning Platform 5.X a Hot-fix was applied to your Preview environment and will now be applied to your PROD environment. This notification details the maintenance timeline and work.
Previous Activity: Hot-fix Release 5.3.2.1 deployed to Preview Environment Tuesday, 16th March between 12:00AM and 1:00AM. AEDT
Upcoming Activity: Deploy Hot-fix Release 5.3.2.1 into Ellucian Intelligent Learning Platform 5.X PROD Environment
Window:
**Asia Pacific region only **
Wednesday, 17 March @ 12:00 am AEDT(GMT +11) to Wednesday, 17 March @ 1:00 am AEDT(GMT +11)
Impact: The Ellucian Intelligent Learning Platform 5.3.2.1 PROD Environment is unavailable during the update.
Documentation: Release documentation can be found on The Ellucian Customer Center:
https://ellucian.force.com/clients/a111M00000RH0kg Dependencies: None
Client Action: There is no action required by customers. This announcement is for informational purposes only.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You,
Your Ellucian Cloud