Ellucian Intelligent Learning Platform Hot Fix - PROD Environment (APAC)
Scheduled Maintenance Report for Ellucian Cloud
The scheduled maintenance has been completed.
Posted Apr 02, 2021 - 14:20 EDT
As part of our ongoing support for customers using Ellucian Intelligent Learning Platform 5.X a Hot-fix was applied to your Preview environment and will now be applied to your PROD environment. This notification details the maintenance timeline and work.

Previous Activity: Hot-fix Release deployed to Preview Environment Tuesday, 16th March between 12:00AM and 1:00AM. AEDT

Upcoming Activity: Deploy Hot-fix Release into Ellucian Intelligent Learning Platform 5.X PROD Environment

**Asia Pacific region only **
Wednesday, 17 March @ 12:00 am AEDT(GMT +11) to Wednesday, 17 March @ 1:00 am AEDT(GMT +11)

Impact: The Ellucian Intelligent Learning Platform PROD Environment is unavailable during the update.

Documentation: Release documentation can be found on The Ellucian Customer Center:


Dependencies: None

Client Action: There is no action required by customers. This announcement is for informational purposes only.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud
Posted Mar 15, 2021 - 13:06 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Intelligent Learning Platform 5.X - APAC).