Ethos Integration Maintenance Update – (US and Canada)
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Mar 09, 2023 - 00:01 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 08, 2023 - 21:00 EST
Update
The windows for the update have been changed to the following:
Window:
** US region **
Wednesday, 8 March 2023 at 11:00 p.m. to Thursday, 9 March 2023 at 3:00 a.m. Eastern
** CA region **
Wednesday, 8 March 2023 at 10:00 p.m. to Thursday, 9 March 2023 at 2:00 a.m. Eastern
Impact: Up to 5 minutes of downtime is expected at the top of the deployment window.
Posted Mar 06, 2023 - 14:59 EST
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that a Maintenance Update for Ellucian Ethos Integration will be deployed in the Test and Production environments. This notification details the maintenance timeline and planned work.

Window:
** US & Canada regions **
Wednesday, 8 March 2023 at 9:00 p.m. to Thursday, 9 March 2023 at 1:00 a.m. Eastern

Activity: Deploy release in the Test and Production environments.

Impact: Ethos Integration will be unavailable during the maintenance period.

Documentation: Release documentation can be found on The Ellucian Customer Center.
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=a84ce0db97e8ad907c5bf8e3a253af21

Dependencies: None.

Client Action: There is no action required by customers. This announcement is for informational purposes only.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Mar 03, 2023 - 15:21 EST
This scheduled maintenance affected: Ellucian Ethos Platform (Ethos Integration - Canada, Ethos Integration - U.S.).