Ellucian Cloud Status - Maintenance Notification Ellucian Workflow - Test

Maintenance Notification Ellucian Workflow - Test - US and CA regions.

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Mar 30, 2023 - 02:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 29, 2023 - 20:00 EDT

Scheduled

ELLUCIAN CLOUD SERVICES

Please be advised that maintenance update 2.1.7 for Ellucian Workflow will be deployed in the 2.0 Test environment for all United States, Canadian and European customers. This notification details the maintenance timeline and planned work.

Window:
** US and CA regions only**
Wednesday, 29 March 2023 @ 8 p.m. Eastern to Thursday, 30 March 2023 @ 2:00 a.m. Eastern

Note: This Maintenance Update will be deployed in Production on Wednesday, 12 April 2023.

Activity: Deploy 2.1.7 release into Ellucian Workflow Test environment

Impact: There will be downtime experienced in the 2.0 test environment while the update is being deployed.

Documentation: Release documentation can be found on The Ellucian Customer Center:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=2bbcfcb88724e5dc2f5a0dc4dabb353e

Client Action: None

Dependencies: None

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team

Posted Mar 27, 2023 - 18:09 EDT

This scheduled maintenance affected: Ellucian SaaS (Ellucian Workflow - Canada, Ellucian Workflow - U.S.).