Colleague SaaS Q3 T1 Updates (v2) - Non-PROD
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Sep 27, 2019 - 01:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 26, 2019 - 21:01 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that the Ellucian Colleague SaaS Q3 T1 Updates (v2) will be deployed on the Non-PROD environments. This notification details the maintenance timeline and planned work.

The Ellucian Colleague SaaS Q3 T1 Updates (v2) will be deployed in Non-PROD on 09/26/2019 and the same update will be deployed in Production on 10/30/2019 at 9:00 pm EST.

Window: 09/26/2019, 9:00 PM to 09/27/2019, 1:00 AM Eastern

Impact: The Non-PROD environments will be unavailable during the maintenance window.

Documentation: Please refer to the following article for the details in this release:

https://ellucian.force.com/clients/s/article/Colleague-updates-for-Q3-2019

Dependencies: None

Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integrations, and bug fixes.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success
Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Sep 24, 2019 - 16:46 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Colleague SaaS).