Ellucian Intelligent Learning Platform 4.X Maintenance Release - Production Environment
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Sep 26, 2019 - 02:00 EDT
Update
This notice is to inform you about the Ellucian Intelligent Learning Platform 4.X Maintenance Release for Production Environment extended by one hour
Posted Sep 26, 2019 - 00:43 EDT
Update
This notice is to inform you about the Ellucian Intelligent Learning Platform 4.X Maintenance Release for Production Environment extended by one hour
Posted Sep 25, 2019 - 23:21 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 25, 2019 - 20:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that a maintenance update for Ellucian Intelligent Learning Platform 4.X application will be deployed in the Production environment. This notification details the maintenance timeline and planned work.

Window:
** Asia Pacific region only **
09/25/2019 @ 10:00 a.m to 09/25/2019 @ 11:59 a.m Eastern
** EU, US & Canada regions **
09/25/2019 @ 8:00 p.m to 09/25/2019 @ 11:59 p.m Eastern

Activity: Deploy release in the Production environment

Impact: ILP SaaS 4.X Production environment will be unavailable during the maintenance window

Documentation: Release documentation can be found on the Ellucian Customer Center:

https://ellucian.force.com/clients/s/releases/a111M00000Ne6e4/ilp-4511-saas

Dependencies: None

Customer Action: There is no action required by Customers. This announcement is for informational purposes only

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Sep 18, 2019 - 23:17 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Intelligent Learning Platform 4.X).