Ellucian Cloud Status - Colleague SaaS T1 & T2 - Release Updates - Non-Production

Colleague SaaS T1 & T2 - Release Updates - Non-Production - September 23rd, 2022

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Sep 23, 2022 - 18:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 23, 2022 - 06:00 EDT

Scheduled

ELLUCIAN CLOUD SERVICES

Please be advised that the Ellucian Colleague SaaS T1 & T2 Release Updates will be deployed in the Non-Production environment. This notification details the maintenance timeline and planned work.

The Ellucian Colleague SaaS T1 & T2 Release Updates will be deployed in Non-Production on September 23, 2022. The same T1 updates will be deployed in Production on October 12, 2022. The same T2 updates will be deployed in Production on September 28, 2022. You will receive a different notification for the production Tier updates.

Windows:
Eastern Time Zone - September 23 from 6:00 AM to 6:00 PM
Central/Mountain Time Zone - September 23 from 4:00 AM to 4:00 PM
Pacific Time Zone - September 23 from 3:00 AM to 3:00 PM
Samoa Standard Time - September 23 from 12:00 AM to 12:00 PM

Impact: The Non-Production environment will be unavailable during the maintenance window.

Documentation:
Please refer to the following articles for the details in this release for T1 Updates:
https://elluciansupport.service-now.com/kb_view.do?sysparm_article=KB000501109

Please refer to the following articles for the details in this release for T2 Updates:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=b3a5227987a34d502f5a0dc4dabb355e

Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager, who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team

Posted Sep 22, 2022 - 12:00 EDT

This scheduled maintenance affected: Ellucian SaaS (Ellucian Colleague SaaS).