Ellucian Experience - Test Environment - Maintenance Notification all regions

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Oct 03, 2023 - 12:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 03, 2023 - 10:00 EDT

Scheduled

ELLUCIAN CLOUD SERVICES

Please be advised that a maintenance release for Ellucian Experience will be deployed in the Test environment. This notification details the maintenance timeline and planned work.

Window: Tuesday, 3 October 2023 at 10:00 am to Tuesday, 3 October 2023 at 12:00 pm Eastern

Note: This update will be deployed to the Production environment on Thursday, 5 October (EU) & Friday, 6 October (US, CA, ME, APAC) 2023.

Impact: Downtime is not expected during this release, but performance may be decreased during the deployment window.

Documentation: Release details can be found within the Ellucian Documentation site:
https://resources.elluciancloud.com/bundle/ellucian_experience_rel_release_notes/page/c_rel_notes_1_63_experience.html

Customer Action: No customer actions are required for this release.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team

Posted Sep 29, 2023 - 13:01 EDT

This scheduled maintenance affected: Ellucian SaaS (Ellucian Experience (U.S.), Ellucian Experience (APAC), Ellucian Experience (CA), Ellucian Experience (EMEA)).