Ellucian CRM Recruit Hotfix: Non-Production (EMEA)
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Jun 06, 2023 - 21:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 05, 2023 - 10:00 EDT
Update
The start time for this hotfix was miscommunicated. We apologize for any issues this may have caused. Please be advised of the new start time listed in the communication.
Posted Jun 05, 2023 - 09:42 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

As part of our ongoing SaaS delivery improvements for customers using Ellucian CRM Recruit in the cloud, this notice is to inform you of plans to perform a hotfix on your Ellucian CRM deployment(s) within the Ellucian Cloud.

This hotfix does not require your institution to engage, configure, or test as there are no new features being released. All corrections occur outside of the solution management process. 

WINDOW: 
*** Europe customers ***
Starting Tuesday, 06 June 2023, at 2:00 AM BST and concluding by Wednesday, 07 June 2023, at 2:00 AM BST.

*** Middle East customers ***
Starting Tuesday, 06 June 2023, at 5:00 AM GMT+4 and concluding by Wednesday, 07 June 2023, at 5:00 AM GMT+4.

IMPACT:
This hotfix only impacts Ellucian CRM Recruit environments. The expected downtime is listed within the window area.

DOCUMENTATION: Further details regarding the Hotfix can be reviewed in Communities within the Customer Center.
link: https://elluciansupport.service-now.com/esc?id=community_forum&sys_id=5f3349abdb4f5c50c23a3cae7c96194d

ACTION REQUIRED:
There is no action required at this time, this announcement is informational.

Should you encounter issues after this hotfix, please contact Action Line. If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.

Thank you, 
Ellucian Cloud Team
Posted Jun 02, 2023 - 10:05 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Recruit (EMEA)).