ELLUCIAN CLOUD SERVICES
Please be advised that a Maintenance Update for Ellucian Ethos Integration will be deployed in the Test and Production environments. This notification details the maintenance timeline and planned work.
** Asia Pacific region only **
02/19/2020 @ 10:00 a.m to 02/19/2020 @ 11:00 a.m Eastern
** EU, US & Canada regions **
02/19/2020 @ 8:00 p.m to 02/19/2020 @ 11:00 p.m Eastern
Activity: Deploy release in the Test and Production environments.
Impact: There is no downtime expected while the update is being deployed. Since work is being performed on the environments there is a chance of intermittent slowness or occasional disconnects.
Documentation: Release documentation can be found on The Ellucian Customer Center.https://ellucian.force.com/clients/s/releases/a111M00000PbdopQAB/
Client Action: There is no action required by customers. This announcement is for informational purposes only.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Your Ellucian Cloud Services Team