Microsoft Azure issue impacting customer connectivity to some services

Incident Report for Ellucian Cloud

Resolved

Ellucian is aware of an issue reported by Microsoft that Azure Front Door experienced issues resulting in a loss of connectivity to some services. Microsoft updated that they took remediation actions to restore access to the Azure management portal, they continue to see signs of recovery as they route traffic through health nodes. They anticipate full mitigation within the next four hours. Ellucian will continue to monitor. Please submit a ticket if any additional issues are encountered. Microsoft will continue to provide updates via https://azure.status.microsoft/en-us/status.
Posted Oct 29, 2025 - 16:28 EDT

Update

Ellucian is aware of an issue reported by Microsoft that Azure Front Door experienced issues resulting in a loss of connectivity to some services. Microsoft updated that they took remediation actions to restore access to the Azure management portal and they continue to see signs of recovery. Ellucian is monitoring and Microsoft is continuing to provide updates via https://azure.status.microsoft/en-us/status.
Posted Oct 29, 2025 - 15:14 EDT

Update

- Ellucian is aware of an issue reported by Microsoft that Azure Front Door experienced issues resulting in a loss of connectivity to some services. Microsoft updated that they took remediation actions to restore access to the Azure management portal and they continue to see signs of recovery. Ellucian is monitoring and Microsoft is continuing to provide updates via https://azure.status.microsoft/en-us/status.
Posted Oct 29, 2025 - 14:14 EDT

Monitoring

Ellucian is aware of an issue reported by Microsoft that Azure Front Door is experiencing issues resulting in a loss of connectivity to some services. Microsoft is providing updates via https://azure.status.microsoft/en-us/status.
Posted Oct 29, 2025 - 13:08 EDT