Ellucian Elevate Upgrade 8.19 - Test Environment
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted 10 days ago. Oct 10, 2019 - 08:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 11 days ago. Oct 10, 2019 - 00:01 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that Ellucian Elevate 8.19 will be deployed to the Test environment. This notification details the maintenance time line and planned work.

Window:
*** This notification is for our customers in the US only ***
Thursday October 10th - starting at 3:00 a.m. Eastern and concluding on Thursday October 10th at 8:00 a.m. Eastern.
*** This notification is for our customers in the Canada region only ***
Thursday October 10th - starting at 12:00 a.m. Eastern and concluding on Thursday October 10th at 4:00 a.m Eastern.

Activity: Deploy Elevate release 8.19 to the Test environment.

Impact: The Test environment will be unavailable during the maintenance window.

Documentation: Release documentation can be found on https://resources.elluciancloud.com/bundle/elevate_rel_release_notes_d_elevate/page/c_eq_release_notes.html

Dependencies: None.

Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment, Test major business processes, integration to the ERP, 3rd Party integration and bug fixes.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Please note: Planned roll-out to production October 31st

Thank You,
Your Ellucian Cloud Services Team
Posted 12 days ago. Oct 08, 2019 - 17:00 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Elevate).