Ellucian CRM Recruit and CRM Advise Service Interruption

Incident Report for Ellucian Cloud

Resolved

Ellucian engineers have resolved the issue impacting the CX site for EMEA CRM Recruit customers.

Posted Feb 04, 2025 - 08:52 EST

Update

Ellucian engineers identified resolved the issue with CRM Advise and are continuing to resolve an issue impacting the CX site for CRM Recruit customers.

Posted Feb 04, 2025 - 08:05 EST

Identified

Ellucian engineers identified resolved the issue with CRM Advise and are continuing to resolve an issue impacting the CX site for CRM Recruit customers.

Posted Feb 04, 2025 - 08:04 EST

Monitoring

Ellucian engineers have identified the issue and services are restored.

Posted Feb 04, 2025 - 03:20 EST

Identified

Ellucian CRM Recruit and CRM Advise are currently experiencing a service interruption. Ellucian engineers are researching the issue and will provide further updates.

Posted Feb 04, 2025 - 02:35 EST

This incident affected: Ellucian SaaS (Ellucian Advise (EMEA), Ellucian Recruit (EMEA)).