Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 01, 2021 - 13:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that an Infrastructure Maintenance Update for Ellucian Quercus will be deployed in the Production platform. This notification details the maintenance timeline and planned work.
Window: *** This notification is for our customers in Europe and the Middle East only *** Thursday April 1st - starting at 6:00 p.m. BST (GMT+1) and concluding on Thursday April 1st at 6:30 p.m. BST (GMT+1).
Activity: Deploy maintenance updates in the AWS environment.
Impact: The PRODUCTION environment may experience intermittent connection issues during the maintenance window.
Dependencies: None.
Customer Action: There is no action required by customers. This announcement is for informational purposes only.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted Mar 26, 2021 - 16:04 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Quercus (EMEA)).