Maintenance Notification Ellucian Intelligent Learning Platform 5.5.7 and 5.5.7.1 - Production Environment (EMEA)
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Jan 26, 2023 - 00:01 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 25, 2023 - 21:00 EST
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that Maintenance Updates 5.5.7 and 5.5.7.1 for Ellucian Intelligent Learning Platform 5.x application will be deployed in the Production environment. This notification details the maintenance timeline and planned work.
 
Window:
*** Europe customers ***
Thursday, 26th January 2023 at 02:00 AM GMT to Thursday, 26th January 2023 at 05:00 AM GMT.

Activity: Deploy releases in the Production environment.

Impact: ILP SaaS 5.X Production environment will be unavailable during the maintenance window
 
Documentation: Release documentation for 5.5.7 can be found on the Ellucian Customer Center:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=4dce3a1d879cad582f5a0dc4dabb35d2

Documentation: Release documentation for 5.5.7.1 can be found on the Ellucian Customer Center:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=f33918c187a865146c71ca27dabb3584

Dependencies: None
 
Customer Action: There is no action required by Customers. This announcement is for informational purposes only
 
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
 
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
 
Thank You,
Your Ellucian Cloud Services Team
Posted Jan 23, 2023 - 12:02 EST
This scheduled maintenance affected: Ellucian SaaS (Ellucian Intelligent Learning Platform 5.X - EMEA).