Ellucian Cloud Status - Maintenance Notification Ellucian Intelligent Learning Platform 5.7.1

Maintenance Notification Ellucian Intelligent Learning Platform 5.7.1 - Production Environment (EMEA)

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted May 18, 2023 - 00:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 17, 2023 - 21:01 EDT

Scheduled

ELLUCIAN CLOUD SERVICES
Please be advised that Maintenance Update 5.7.1 for Ellucian Intelligent Learning Platform will be deployed in the Production environment. This notification details the maintenance timeline and planned work.

Window:
*** Europe customers ***
Thursday, 18th May 2023 at 02:00 AM GMT to Thursday, 18th May 2023 at 05:00 AM GMT.

Activity: Deploy release in the Production environment.

Impact: ILP SaaS 5.X Production environment will be unavailable during the maintenance window

Documentation: Release documentation for 5.7.1 can be found on the Ellucian Customer Center:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=62842eb187e661d00fc5db583cbb3560

Dependencies: None

Customer Action: There is no action required by Customers. This announcement is for informational purposes only

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Ellucian Cloud Services Team

Posted May 16, 2023 - 09:01 EDT

This scheduled maintenance affected: Ellucian SaaS (Ellucian Intelligent Learning Platform - EMEA).