Maintenance Notification Ellucian Intelligent Learning Platform 5.5.4 - Production Environment (US)
Scheduled Maintenance Report for Ellucian Cloud
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 28, 2022 - 21:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that Maintenance Update 5.5.4 for Ellucian Intelligent Learning Platform 5.x application will be deployed in the Production environment. This notification details the maintenance timeline and planned work.
 
Maintenance Window:
** US & Canada regions **
Wednesday, 28th September 2022 at 9:00 p.m. Eastern to Thursday, 29th September 2022 at 12:00 a.m. Eastern

Activity: Deploy release in the Production environment.
 
Impact: ILP SaaS 5.X Production environment will be unavailable during the maintenance window.
 
Documentation: Release documentation for 5.5.4 can be found on the Ellucian Customer Center:
https://ellucian.force.com/clients/a118Y00000RrZuU

Dependencies: None
 
Customer Action: There is no action required by Customers. This announcement is for informational purposes only
 
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
 
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
 
Thank You,
Your Ellucian Cloud Services Team
Posted Sep 22, 2022 - 11:59 EDT
This scheduled maintenance affects: Ellucian SaaS (Ellucian Intelligent Learning Platform 5.X - United States/Canada/Latin America).