Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 24, 2020 - 00:31 EDT
ELLUCIAN CLOUD SERVICES
Please be advised that On Wednesday, June 24th at 12:30 AM Eastern there will be an outage of approximately two hours of the Ellucian Mobile Cloud Configuration Tool as we perform required maintenance. This notification details the maintenance timeline and planned work.
Window: 24th June 2020 at 12:30 am to 24th June 2020 till 2:30 am EST. During the maintenance window, MobileCloud Production environment will not be available.
Activity: Deploy latest mobile release 5.5
Impact: The Prod Mobile Cloud Configuration Tool will be unavailable during the maintenance window.
Client Action: Post the maintenance activity, Ellucian recommends all clients to test MobileCloud Production environment.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted Jun 22, 2020 - 13:01 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Mobile Cloud).