Ellucian Cloud Status - Ellucian eTranscripts - Production Environment

Ellucian eTranscripts - Production Environment - Maintenance Notification

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Aug 12, 2022 - 00:31 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 11, 2022 - 23:30 EDT

Scheduled

ELLUCIAN CLOUD SERVICES

Please be advised that the Ellucian eTranscript Send infrastructure certificate upgrade will be performed in the Prod environment on 11th-Aug-2022. This notification details the maintenance timeline and planned work.

Window: 08/11/2022, 11:30 PM to 08/12/2022, 12:30 AM Eastern

Activity: The Ellucian Cloud Team will be applying new certificate on the Send Cloud Prod application.

Impact: No impact on the application.

Dependencies: None.

Vendor Action: Certificate already applied on the Send Cloud Test application url: https://etranscriptstest.elluciancloud.com/ where they can download..

Client Action:
Colleague: Certificate was bundled with Release Number: SU034701-1805*3 and delivered on Aug 4 2022. More details found in the Article: 000036211
Banner: No action for JDK8 and above on the Jobsub server. More details found in the Article: 000040804

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team

Posted Aug 11, 2022 - 14:10 EDT

This scheduled maintenance affected: Ellucian SaaS (Ellucian eTranscripts).