Ellucian Experience - Production Environment - Maintenance Notification - EMEA region
Scheduled Maintenance Report for Ellucian Cloud
The scheduled maintenance has been completed.
Posted Mar 28, 2024 - 18:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 28, 2024 - 16:00 EDT

As part of our ongoing support for customers using Ellucian Experience we are continuing to deliver fixes for critical issues as needed. This notification details the maintenance timeline and planned work.

** EU region **
Thursday, 28 March 2024 at 8:00 pm GMT to Thursday, 28 March 2024 at 10:00 pm GMT

** UAE region **
Friday, 29 March 2024 at 12:00 am GST to Friday, 29 March 2024 at 2:00 am GST

Impact: Downtime is not expected during this release, but performance may be decreased during the deployment window.

Activity: Deploy Hot-fix for Release 1.70.2 into Ellucian Experience test environments

This patch installs internal fixes for eLive as well as an internal issue related to licensing.

Customer Action: No customer actions are required for this release.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Mar 28, 2024 - 11:00 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Experience (EMEA)).