Ellucian Cloud Status - Maintenance Notification Ellucian Workflow 2.0 - Production

Maintenance Notification Ellucian Workflow 2.0 - Production - US region only.

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Feb 02, 2024 - 06:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 01, 2024 - 20:00 EST

Update

The maintenance planned for January 18th for Workflow 2.0 Production has been postponed. The new window is Thursday, 1 February 2024 at 8:00 p.m. Eastern to Friday, 2 February 2024 at 6:00 a.m. Eastern
Task has been updated with the correct information

Posted Jan 12, 2024 - 14:18 EST

Update

The times designated in the previous post are incorrect. The actual times for the upgrade are 8:00 PM to 6:00 AM.

Posted Jan 05, 2024 - 16:21 EST

Scheduled

ELLUCIAN CLOUD SERVICES

Please be advised that maintenance update 2.4.0 for Ellucian Workflow 2.0 will be deployed in the Production environment for all United States, Canadian and European customers. This notification details the maintenance timeline and planned work.

Window:
** US region only**
Tuesday, 18 January 2024 at 8:00 p.m. Eastern to Wednesday, 19 January 2024 at 6:00 a.m. Eastern

Activity: Deploy release 2.4.0 into Ellucian Workflow Production environment

Impact: There will be downtime experienced in the 2.0 environment while the update is being deployed.

Documentation: Release documentation can be found on The Ellucian Customer Center:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=93609372479639d0f5f35555d36d43d3

Client Action: None

Dependencies: None

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team

Posted Jan 05, 2024 - 13:01 EST

This scheduled maintenance affected: Ellucian SaaS (Ellucian Workflow - U.S.).