ELLUCIAN CLOUD SERVICES
Please be advised that the Ellucian Colleague SaaS T3 Release Updates will be deployed in the Non-Production environments. This notification details the maintenance timeline and planned work.
The Ellucian Colleague SaaS T3 Release Updates will be deployed in Non-Production on April 2nd, 2021 starting at 6:00 AM. The same update will be deployed in Production on April 28, 2021. You will receive a different notification for Production.
Eastern Time Zone - from April 2 from 6:00 AM to 9:00 AM
Central/Mountain Time Zone - from April 2 from 4:00 AM to 7:00 AM
Pacific Time Zone - from April 2 from 3:00 AM to at 6:00 AM
Impact: The Non-Production environment will be unavailable during the maintenance window.
Documentation: Please refer to the following articles for the details in this release:https://ellucian.force.com/clients/a111M00000RPHSE
Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager, who can arrange a meeting with the appropriate technical personnel.
Your Ellucian Cloud Services Team