Ellucian Cloud Status - Maintenance Notification Ellucian Workflow 1.X - Test

Maintenance Notification Ellucian Workflow 1.X - Test - AU Customers Only

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Sep 13, 2023 - 17:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 13, 2023 - 14:00 EDT

Scheduled

ELLUCIAN CLOUD SERVICES

Please be advised that a maintenance update 1.39.1 for Ellucian Workflow will be deployed in the Test environment for all Australian customers. This notification details the maintenance timeline and planned work.

Window:
** Australian region only**
Thursday, 14 September @ 4:00 a.m. AEST to Thursday, 14 September 2023 @ 7:00 a.m. AEST

Note: This Maintenance Update for Production is planned for November 9, 2023.

Activity: Deploy release 1.39.1 into Ellucian Workflow Test environment

Impact: There will be downtime experienced in the Test environment while the update is being deployed.

Documentation: Release documentation can be found on The Ellucian Customer Center:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=b8ff52c28734bd502f5a0dc4dabb354e

Client Action: None

Dependencies: None

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team

Posted Sep 07, 2023 - 16:01 EDT

This scheduled maintenance affected: Ellucian SaaS (Ellucian Workflow - Australia).