Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 07, 2024 - 05:30 EST
Scheduled
ELLUCIAN CLOUD SERVICES Please be advised that Ellucian Quercus Upgrade 8.32.5.0 will be deployed to the Non-Production environment. This notification details the maintenance timeline and planned work.
Window: *** This notification is for our customers in the APAC region only *** Wednesday, February 7th - starting at 9:30 p.m. AEDT and concluding on Wednesday, February 7th at 11:30 p.m. AEDT.
NOTE: The Production deployment is currently scheduled for Saturday, February 10th at 9:30 pm AEDT
Activity: Deploy Quercus Upgrade 8.32.5.0 to the Non-Production environment.
Impact: The Non-Production environment will be unavailable during the maintenance window.
Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will carefully monitor all activity during and after maintenance to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager, who can arrange a meeting with the appropriate technical personnel.
Thank You, Ellucian Cloud Services Team
Posted Feb 06, 2024 - 10:31 EST
This scheduled maintenance affected: Ellucian SaaS (Ellucian Quercus (APAC)).