Ellucian Cloud Status - Ellucian Experience - Test Environment

Ellucian Experience - Test Environment - Maintenance Notification all regions

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Apr 11, 2024 - 13:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 11, 2024 - 10:00 EDT

Scheduled

ELLUCIAN CLOUD SERVICES

Please be advised that a maintenance release for Ellucian Experience will be deployed in the Test environment. This notification details the maintenance timeline and planned work.

Window: Thursday, 11 April 2024 at 10:00 am to Thursday, 11 April 2024 at 1:00 pm Eastern

Note: This update will be deployed to the Production environment on Tuesday, 16 April (ME) and Wednesday, 17 April (US, EU and APAC) 2024

Impact: Downtime is not expected during this release, but performance may be decreased during the deployment window.

Documentation: Release details can be found within the Ellucian Documentation site:
https://resources.elluciancloud.com/bundle/ellucian_experience/page/c_rel_notes_1_71_experience.html

Customer Action: No customer actions are required for this release.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team

Posted Apr 05, 2024 - 16:01 EDT

This scheduled maintenance affected: Ellucian SaaS (Ellucian Experience (U.S.), Ellucian Experience (APAC), Ellucian Experience (CA), Ellucian Experience (EMEA)).