Maintenance Notification Ellucian Workflow 1.X - Test - AU Customers Only
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted May 24, 2023 - 17:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 24, 2023 - 14:01 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that a maintenance update 1.38.2 for Ellucian Workflow will be deployed in the Test environment for all Australian customers. This notification details the maintenance timeline and planned work.

Window:
** Australian region only**
Thursday, 25 May 2023 @ 4:00 a.m. AEST to Thursday, 25 May 2023 @ 7:00 a.m. AEST

Activity: Deploy release 1.38.2 into Ellucian Workflow Test environment

Note: This Maintenance Update will be deployed in Production on Thursday, 8 June 2023.

Impact: There will be downtime experienced in the Test environment while the update is being deployed.

Documentation: Release documentation can be found on The Ellucian Customer Center:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=3c0309ea47b66d18f5f35555d36d432b

Client Action: None

Dependencies: None

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted May 19, 2023 - 13:01 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Workflow - Australia).