Ethos Data Connect - Production Environment - Maintenance Notification
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Mar 23, 2023 - 13:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 23, 2023 - 10:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that a maintenance release for Ethos Data Connect will be deployed in the Production environment. This notification details the maintenance timeline and planned work.

Window: Thursday, 23 March 2023 at 10:00 am Eastern to Thursday, 23 March 2023 at 1:00 pm Eastern

Impact: Downtime is not expected during this release, but performance may be decreased during the deployment widow.

*** NOTE *** AN ADDITIONAL UPDATE WILL BE PERFORMED THURSDAY, 23 MARCH FROM 11:00 PM TO 11:15 PM. THERE WILL BE DOWNTIME DURING THIS WINDOW. ****

Release details can be found within the Ellucian Customer Center site:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=1d09596d97b0a9d45154d004a253af28


Customer Action: Please see the release documentation for required actions.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Mar 21, 2023 - 14:04 EDT
This scheduled maintenance affected: Ellucian Ethos Platform (Ethos Data Connect - U.S.).