Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 12, 2020 - 09:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
As part of our ongoing SaaS delivery improvements for customers using Ellucian CRM Advance in the cloud, this notice is to inform you of plans to perform a hotfix on your Ellucian CRM deployment(s) within the Ellucian Cloud.
This hotfix does not require your institution to engage, configure, or test as there are no new features being released. All corrections occur outside of the solution management process.
WINDOW: *** Australia customers *** Starting Friday, 13 March 2020 at 00:01 GMT+11 and concluding by Friday, 13 March 2020 at 02:00 GMT+11
IMPACT: This hotfix only impacts Ellucian CRM Advance Prod environments in the APAC region. There is no expected downtime during the hotfix however you may experience intermittent slowness or an occasional disconnect to your environment.
ACTION REQUIRED: There is no action required at this time, this announcement is informational.
IMPORTANT: If you are not a customer within any of the regions listed in this notification, please select "Manage your subscription" at the bottom of this email to update your regional preference for your Ellucian CRM solution(s).
Should you encounter issues after this hotfix, please contact Action Line. If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.
Thank you, Ellucian Cloud Team
Posted Mar 10, 2020 - 17:01 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Advance (APAC)).