Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 23, 2022 - 21:02 EST
Scheduled
As part of our ongoing support for customers using Ellucian Intelligent Learning Platform 5.X we are continuing to deliver fixes for critical issues as needed. This notification details the maintenance timeline and planned work.
Activity: Deploy Hot-fix Release 5.5.5.2 into Ellucian Intelligent Learning Platform 5.X Production Environment
Window: ** US & Canada regions ** Wednesday, 23 November 2022 at 9:00 pm Eastern to Thursday, 24 November 2022 at 12:00 am Eastern
Impact: Ellucian Intelligent Learning Platform 5.X will be unavailable during the update.
Dependencies: None
Client Action: There is no action required by customers. This announcement is for informational purposes only.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Team
Posted Nov 22, 2022 - 12:10 EST
This scheduled maintenance affected: Ellucian SaaS (Ellucian Intelligent Learning Platform - United States/Canada/Latin America).