Ellucian Workflow Maintenance Update - Production
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Jul 02, 2020 - 02:30 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 01, 2020 - 10:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that a maintenance update for Ellucian Workflow will be deployed in the Production environment. This notification details the maintenance timeline and planned work.

Window:
**Asia Pacific region only **
07/01/2020 @ 10 a.m. Eastern to 07/01/2020 @ 1:00 p.m. Eastern

**EU, US & CA regions only**
07/01/2020 @ 8 p.m. Eastern to 07/02/2020 @ 2:30 a.m. Eastern


Activity: Deploy release into Ellucian Workflow Production environment

Impact: There will be downtime experienced while the update is being deployed.

Documentation: Release documentation can be found on The Ellucian Customer Center:

https://ellucian.force.com/clients/a111M00000QD0Yq

Dependencies: None

Client Action: There is no action required by customers. This announcement is for informational purposes only.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Jun 30, 2020 - 17:15 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Workflow - Australia, Ellucian Workflow - Canada, Ellucian Workflow - Europe, Ellucian Workflow - U.S.).