Ellucian CRM Major Release: Ellucian CRM Advise 3.6 Production

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Jan 11, 2023 - 08:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 03, 2023 - 09:00 EST

Scheduled

ELLUCIAN CLOUD SERVICES

Please be advised that there is an upcoming major release for Ellucian CRM Advise Production. This notification details the maintenance timeline and planned work.

TARGETED PROD MAJOR RELEASE WINDOW:
Ellucian CRM Advise Production, 3 January to 10 January 2023
You will receive a separate communication regarding the Ellucian CRM Advise Production major release windows two weeks before the start of production.

RELEASE INFORMATION:
When available, the launch preview and CRs may be found on Communities here:
https://elluciansupport.service-now.com/esc?id=community_blog&sys_id=cb42e910876fd15825d9cbb6dabb35b0

Release notes can be found here:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=9803ef499713c9107c5bf8e3a253affd

USER ACCEPTANCE TESTING:
Given the flexibility to configure Ellucian CRM to fit your business needs, current business operations are expected to be tested after all Ellucian CRM major releases. The testing aims to verify that current business operations are unimpeded. New feature functionality must be configured and may be configured after the major release.

Should you encounter issues after this major release, please contact Action Line. Please contact your Customer Success Manager if you have any questions or concerns. If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.

Thank you,
Ellucian Cloud Team

Posted Dec 12, 2022 - 13:06 EST

This scheduled maintenance affected: Ellucian SaaS (Ellucian Advise (APAC), Ellucian Advise (EMEA), Ellucian Advise).