Ellucian Analytics Hot-Fix Release - Test Environment
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted 13 days ago. Oct 08, 2019 - 00:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 13 days ago. Oct 07, 2019 - 20:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

As part of our ongoing support for customers using Ellucian Analytics we are continuing to deliver fixes for critical issues as needed. This notification details the maintenance timeline and planned work.

Window: 10/07/2019 @ 8 p.m.Eastern to 10/07/2019 @ 11:59 p.m.Eastern

Note: This Hot-Fix update along with 2019.3.0.0 update will be deployed to Production environment on 10/10/2019

Activity: Deploy Hot-FiX into Test environment

Impact: There is no downtime expected while the update is being deployed. Since work is being performed on the environments there is a chance of intermittent slowness or occasional disconnects.

Documentation: Release documentation can be found on the Ellucian Customer Center :

https://ellucian.force.com/clients/s/releases/a111M00000Nfcr2

Dependencies: None

Customer Action: There is no action required by customers. This announcement is for informational purposes only.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted 15 days ago. Oct 05, 2019 - 08:18 EDT
This scheduled maintenance affected: Ellucian Ethos Platform (Ellucian Analytics - Canada, Ellucian Analytics - Europe, Ellucian Analytics - U.S.).