Ellucian CRM Advance Maintenance Update: Non-Production (EMEA)

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Mar 26, 2024 - 16:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 26, 2024 - 14:00 EDT

Scheduled

ELLUCIAN CLOUD SERVICES

Please be advised that there is an upcoming maintenance update (MU) for Ellucian CRM Advance Non-Production. This includes Pre-Production and Test environments. This notification details the maintenance timeline and planned work.

Details about the Related Defects & Enhancements included in this update can be found within communities in the link below:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=3a1e4dea978efd505154d004a253af9f

*** Middle East customers ***
Starting Tuesday, 26 March 2024, at 10:00 PM GMT+4 and concluding by Wednesday,27 March 2024, at 12:00 AM GMT+4.

There is no expected downtime during the MU; however, you may experience intermittent slowness or an occasional disconnect to your environment.
Note: The Maintenance Update for CRM Advance production environments will be deployed concurrently on the first day of the Major Release window (April 1, 2024) for all EMEA customers.

Should you encounter issues after this MU, please contact Action Line. If you have any questions or concerns about this notification or want to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager, who can arrange a meeting with the appropriate technical personnel.

Thank you,
Ellucian Cloud Team

Posted Mar 25, 2024 - 13:19 EDT

This scheduled maintenance affected: Ellucian SaaS (Ellucian Advance (EMEA)).