Ellucian Cloud Status - Maintenance Notification Ellucian Intelligent Learning Platform 5.6.1

Maintenance Notification Ellucian Intelligent Learning Platform 5.6.1 - Production Environment (US)

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Mar 30, 2023 - 00:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 29, 2023 - 21:00 EDT

Scheduled

ELLUCIAN CLOUD SERVICES
Please disregard the previous announcement that this update was completed last night. The update is scheduled during the time listed below.
Please be advised that Maintenance Update 5.6.1 for Ellucian Intelligent Learning Platform application will be deployed in the Production environment. This notification details the maintenance timeline and planned work.

Maintenance Window:
** US & Canada regions **
Wednesday, 29th March 2023 at 9:00 p.m. Eastern to Thursday, 30th March 2023 at 12:00 a.m. Eastern

Activity: Deploy release in the Production environment.

Impact: ILP SaaS Production environment will be unavailable during the maintenance window.

Documentation: Release documentation for 5.6.1 can be found on the Ellucian Customer Center:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=15319bb547d9695024ade731e36d4360

Dependencies: None

Customer Action: There is no action required by Customers. This announcement is for informational purposes only

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team

Posted Mar 23, 2023 - 07:47 EDT

This scheduled maintenance affected: Ellucian SaaS (Ellucian Intelligent Learning Platform - United States/Canada/Latin America).